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IT Support St Louis Missouri
Shouldn't it cost your IT provider more money when you have problems? At Acropolis Technology Group (www.acropolistech.com), We think so too! That is why we developed HeliosVision IT support services. Until now, the way most companies handle IT service St. Louis Missouri has been one of two ways and both have fundamental flaws.
In House IT Staff:
| The Good | The Bad |
| Fixed fee, no surprise service | Still need supplemental agreements for peak times |
| Ease of Access – they are around | Vacation, Sick, Time off, you still need coverage |
| They may help with home issues?? | The gatekeepers to network knowledge |
| They can take employment elsewhere | |
| Difficult to replace and train | |
| Limited accountability | |
| They rarely document what they have done | |
| Good at fixing issues but lack business knowledge | |
| Limited exposure, difficult to keep skills current |
Break / Fix Provider:
| The Good | The Bad |
| Knowledgeable with a deep bench | Pay per problem dis-incents core issue resolution |
| You can fire them for performance | Rarely documents what they have done effectively |
| Pay per hour without benefit burden | Very little strategic value to your business |
| They only make money when you have a problem | |
| They make more when you have emergencies | |
| Engineer dependent and not system dependent |
HeliosVision – Affordable IT support services to keep your network up and running 24X7.
Our offering is fundamentally different. We only profit when you network runs the way you want it to run. Our IT desk side support tools watch your network around the clock looking for problems an when our system sees and issue, our IT help desk is notified of the problem and prompt corrective action is take. In addition, our affordable IT support solutions includes a secure, customer portal allowing as few or as many of your users to see what the current issues are and more importantly, the corrective action being taken to solve them. Our systems and service is transparent and documented adding a level of accountability that you will not find with other St. Louis IT service providers. But don't take our word for it. Contact us today for list of satisfied HeliosVision St. Louis IT support services clients.
Our IT support services St. Louis are the most cost effective, comprehensive solution available. There are several ways to find out more about our award winning St. Louis IT Support services:
- To see a short Video, Click Here
- To read a complete description of our 5 IT Support Services offerings click here
- To contact Acropolis using our toll free number call 800-742-6316
- OR to submit an email inquiry click here, http://www.acropolistech.com/get_started.