With any new IT service opportunity, questions are a natural part of the process. As you’ve been researching how Acropolis can best serve you, we want you to have quick answers right at your fingertips. Feel free to browse the questions and corresponding answers below. Backups should be a major concern of yours as I know it is for us. Obviously, the specifics of any backup solution should be discussed and planned for. Below, you will find some general guidelines, the details will be determined with you and in your agreement.
Backup Test Restore
- How will Acropolis know if my backup tapes are operating correctly?
- If you would like, An Acropolis engineer will select random files to perform a test restore on a recurring basis to ensure that the data on the tapes can be restored. If you are having tape backup problems, ask us about our ImageVault tapeless Backup/Disaster Recovery system. This needs to be addressed and determined at the time of the agreement.
- How often will Acropolis perform test restores on my network?
- Acropolis will remotely log in to complete this task once a month for the duration of the agreement.
- Do I have to do anything special on the day these test restores are completed?
- No. The test restores will be seamless and you will not notice them being completed.
If you have further questions about anything related to Acropolis and the Information Technology services in the St. Louis area, feel free to contact us.
