June 2014
      In this issue:
4 ways to give feedback so you
      get the most out of your team
Deceptive Downloads
Tech Trends
Business Continuity Tip

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Friday July 4th.

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4 ways to give feedback so you get the most out of your team
by Joe Serio, www.joeserio.com

Giving feedback is one of the most important skills to master in the workplace. Think about it for a second. As I wrote in an earlier post, more than 85% of employees don’t quit their jobs, they quit their supervisors. If that’s true, then how employees are treated, or perceive themselves to be treated, by a supervisor is central to the success of any operation.

High turnover—any turnover for that matter—costs money. It disrupts the flow of work and can have a negative impact on the environment in the workplace. Too much turnover and the organization will start getting a reputation in the community and have difficulty attracting top talent.

Are you aware of how you give feedback? Do you let your mood get in the way of delivering the message? Are you thinking about other things that need to get done so you rush through feedback without giving it much thought? Do you have any idea how the person on the receiving end is taking it?

I know people whose favorite feedback tool is to yell and scream. I once asked a supervisor how he felt after doing so. He said, “I feel much better.” Then I asked, “What about the people you screamed at? How do they feel?” He sat with a quizzical look on his face. It never occurred to him that yelling was a negative thing. It never occurred to him that his team might have a problem with it.

It never occurred to him that his screaming might be the reason people leave his company.

Read more

New research shows rise in "deceptive downloads"
used with permission from Microsoft Security Tips & Talk
by Eve Blakemore

According to the latest cybersecurity report from Microsoft, “deceptive downloads” were the top threat for 95 percent of the 110 countries surveyed.

What are deceptive downloads?

Deceptive downloads are legitimate downloadable programs (usually free) such as software, games, or music that cybercriminals bundle with malicious items.

For example, you might receive a file in email or through social networking, but when you try to open it you see a message that says you don’t have the right software to open it. You do a search online and come across a free software download that claims it can help you open the file. You download that software, but you unknowingly might also be downloading malicious software (also known as “malware”) with it. This malware might have the ability to access personal information on your computer or use your computer for cybercrime.

It could be months or even years before you notice your system has malware.

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Tech trends business can't ignore
used with permission from HP Technology at Work

For small businesses across the country, it’s easy to maintain the status quo. After all, change, particularly when related to technology, can be costly to incorporate and uncomfortable to implement. Yet, if small businesses are to compete and grow in an ever-evolving marketplace, leaders must keep their eyes and minds open to technology’s possibilities.

But is your business embracing technology’s promise or accepting the status quo?

According to the National Small Business Association’s (NSBA) 2013 Small Business Technology Survey, one in four small business owners do not use a smartphone, social media or collect customer information, while more than 70 percent avoid selling their products or services online [1].

Here in tech-charged 2014, those figures are worrisome, especially as half of the NSBA’s survey respondents reported that their business is becoming more dependent on technology and seven out of ten claimed keeping up with technology was “very important” to their company’s success. Words are simply not matching reality.

Here are four reasons why your small business cannot ignore technology’s pulse:

Read more

Business Continuity Tip
Turn Your Smartphone into a Preparedness Tool

This spring's devastating tornadoes and floods send the reminder that severe weather can have real and unpredictable consequences that leave you, your family, and your business at serious risk.

To help you prepare for severe weather and emergencies of any kind, check out
these free preparedness mobile apps from the Red Cross. The apps have everything you need to know to plan, prepare and respond, and an audible siren that goes off when NOAA issues any kind of severe warning.

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