Don't be satisfied with an IT company that just sits around waiting for something to go wrong with your network. A true IT partner is focused on preventing problems - not just fixing them.
At Acropolis, we've developed HeliosVision Network Management to make sure that your network runs smoothly 24/7/365. With proper monitoring, maintenance, and management, there is no reason for your technology to hinder your productivity and add to your daily management challenges. The best part... there is definitely no reason for it to be a burden. Frankly, there is no better way to manage Information Technology - period!
Using a flat-fee monthly approach to billing, we've simplified the process of choosing an IT partner. You simply choose the level of support that is right for your business. Then, we'll get right to work.
Are you a good candidate for HeliosVision? Click here for a list of questions to determine if this service is right for you.
- Does your IT service ever slip through the cracks because your IT support provider is in desperate need of a ticketing and escalation system?
- Do you get better response from some problems and not from others, because he/she/they lack the depth to handle your complex needs?
- Does anything out of the ordinary costs you more money?
- When you need emergency service, is it followed by a hefty invoice?
- Have you ever thought that your provider would rather see you get viruses because of the service revenue that they make cleaning the virus off your network?
- Have you ever wanted something more than basic computer repair and computer help?
- When you take a look at your existing arrangement with your provider or IT, can you clearly see a reason why it would be in their best interest to prevent problems in the first place?
- Do you ever feel like they are holding you hostage because the thought of your IT company leaving is only a little worse than the thought of them staying?
- Is your network clearly documented?
- Does your IT service budget item fluctuate out of control from one month to the next?
- Is there a budgeted plan in place that aligns with your corporate goals or are you purchasing the technology that your IT person recommends when you are in an emergency?
If you answered yes to any of the questions above then you are the perfect candidate to experience what HelioVision has to offer. [close]
Which level of HeliosVision IT services is right for you?
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Basic Monitoring, Auditing, Patching, and Asset Management
The HeliosVision Sentinel Plan is the foundation of our network management solution. You can rest assured knowing that we're watching your network 24/7. You'll have access to information about your network that you've never had before - such as which employees are using the most network resources and which server isn't getting consistent data-backups. This real-time data is available through automated report and delivery technology. The Sentinel plan includes full security patch management ensuring that your system is patched and ready for any security threats. We watch, report, and perform basic maintenance on your system with one simple mission - every problem we prevent is one less problem that you have to pay for. Sentinel is the foundation and first step to a comprehensive IT management plan. [close]
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Server Maintenance and Support
HeliosVision Backoffice is designed with your key business systems and data in mind. Our rigorous preventative schedule and remote management tools put us closer to the most vital part of your network - your network infrastructure. Since we operate on a flat-fee monthly basis, there's no chance of an extra charge if something does happen with your "Backoffice." It is our responsibility, and that is a tremendous motivator for us to do a great job. If you get a virus on your network, we should have done a better job of prevention, and it will cost us! Not you! [close]
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The Benefits of Backoffice and Sentinel All in One
HeliosVision Backoffice Plus give you all of the benefits of Backoffice PLUS the benefits of Sentinel for your desktops and laptops. This plan is ideal for the client that loves the idea of Backoffice but likes the other benefits that Acropolis provides including collecting and reporting, security patching, and watching for signs of trouble at the desktop level. [close]
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Server & Workstation Maintenance / Support for a Fixed Fee - Our Most Popular Plan!
HeliosVision Advanced extends the benefits of Backoffice to the desktop. Statistics show that 60% of problems can be handled remotely. So we give your users the ability to submit problem tickets directly to our service desk - relieving you of your IT burden. You will have full access to service histories and service requests - giving you more control over your IT environment with Acropolis doing the work.
HeliosVision Advanced includes all of the benefits of the other plans - limiting your exposure to problems in the first place. Additionally, Acropolis performs all necessary service for ONE monthly fee. Here is the best part - we include a complete backup and disaster recovery solution for EVERY key device on your network including servers, laptops, and desktops. The days of critical failures crippling your business for days are over. Our Advanced plan rivals the best Fortune 1000 management system without the cost. [close]
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All of the Benefits of Advanced - Plus we host your servers and applications
Do you still keep your servers on premise? 75% of small business will experience an outage of some length this year. If you are like most small business, you are susceptible to power interruptions, internet problems and hardware failures. Our Universal plan solves all of that by taking your servers and putting them in a highly redundant, highly available Tier 1 Data Center in downtown St. Louis. The best part is we can do it much more affordably when compared with purchasing your own systems.
We have developed affordable access to hosted servers at our fully redundant co-location site. Essentially, we can offer server and application access regardless of where you users are working. Our one low monthly fee provides you with fully redundant, secure, isolated access to your mission-critical applications and data via the web that includes all associated support. In addition, you will never have to purchase another replacement PC or Server again because we replace them as part of the plan. Learn More.
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At Acropolis, we are committed to making Information Technology work for you. Technology shouldn't be the burden that it has become the norm in far too many businesses. Our goal is to make IT work for you instead of against you. Let us show you how by scheduling a brief introduction meeting. Acropolis HeliosVision Network Managed Service...a better way...period!
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Considering HeliosVision? Click here to read what our clients are saying about HeliosVision Network Management.
